Shipping

From 59€* for delivery in metropolitan France.

From 89€* for delivery toward Corsica

From 89€* for delivery toward Belgium, Germany, Luxembourg, and Holland

From 139€* for delivery toward UK, Ireland, Spain, Portugal, Italia, Greece, Denmark, Finland, and Sweden

From 199€* for delivery toward Czech republic, Slovakia, Slovenia, Poland, Romania, Bulgaria, Hungary, Estonia, Leetonia, Lithuania and Croatia

From 249€* for delivery toward Switzerland

"All deliveries are made with delivery against signature by an independent carrier.

- For France metropolitan, Corse and Monaco: delivery in 24h by Chronopost for all order under 50kg, delivery in 2 to 3 business days by carrier for order over 50kg.

- For DOM/TOM: delivery in 4 to 8 business days by Coliposte.

- For overseas: delivery from 5 days depending on the country, by Chronopost under 50kg and independent carrier over 50kg.

The products are delivered to the address specified by the customer on the order form.
The customer must verify the completeness and compliance of the information provided to C.I.S.

C.I.S cannot be held responsible for any data entry errors and the consequences in terms of delays of misdelivery. In this context, all costs incurred for the return of the order will be entirely borne by the customer.
C.I.S cannot be held responsible for delays in delivery due to errors or disruptions due to carriers (total or partial strike of postal services and transports and/or communications services).
The customer must check the condition of packaging and contents of the goods on delivery.

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken product…) must be indicated on the receipt of the travel voucher as “significant and complete handwritten reserves”, accompanied by the signature of the customer, and this in the presence of the deliveryman. In the case of a dispatch by Post, if the package arrives damaged or opened, it is essential that the customer make the postman or post office which he belongs a “damage report” (Report n°170) so that C.I.S can open an investigation and compensation procedure.

The customer must confirm this problem by sending the carrier within two (2) business days following the delivery a registered mail with acknowledgment stating such claims.
The customer must notify simultaneously C.I.S by sending a copy of this mail (with the original “damage report” if applicable) at: CULTURE INDOOR 32 rue de la REGALLE 77181 COURTRY, France; or by email at sav@cultureindoor.com within 2 business days.

After this period or failing to comply with these formalities, no claim can be validly accepted by the Seller."